1. Replacement Policy
1.1. At Cute Cuddles( “we,” “us,” or “our”), we are committed to ensuring the satisfaction of our customers. In cases where you receive a product or service that does not meet your expectations or is defective, we offer a replacement policy instead of a refund. This Replacement Policy outlines the terms and conditions for obtaining a replacement for our products or services.
1.2. Eligibility for Replacements:
– Replacements are provided for products or services that are found to be defective or do not meet the agreed-upon specifications.
– Requests for replacements must be made within [Insert Number] days of the purchase or delivery date.
1.3. How to Request a Replacement:
– To request a replacement, please contact our customer support team at 98211 41901. You will be required to provide details about your purchase, including the reason for the replacement request.
– We will review your request and may ask for additional information or evidence of the issue.
– The decision to grant a replacement is at our discretion.
1.4. Replacement Processing:
– If your replacement request is approved, we will arrange for the replacement of the product or service.
2. Cancellation Policy
2.1. While we do not offer refunds, we understand that there may be instances where you wish to cancel your subscription or services with us. Our Cancellation Policy provides guidelines for cancelling services.
2.2. Subscription Cancellation:
– To cancel a subscription, you may need to follow the specific cancellation procedures outlined in your service agreement or subscription plan.
– Cancellations should be made in advance of your next billing cycle to avoid additional charges.
2.3. Termination of Services:
– We reserve the right to terminate or suspend your access to our services as outlined in our “Terms and Conditions.”
2.4. No Refunds for Partial Months:
– If you choose to cancel your subscription mid-month, you will not be entitled to a refund for the remaining portion of that month.
3. Contact Us
3.1. If you have questions or concerns about our Replacement and Cancellation Policy, please contact us at: 98211 41901